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Privacy Policy

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2025
GDPR Compliant

Privacy Overview

Key principles of our privacy practices

Secure by Design

We implement industry-standard security measures to protect your data

Transparent

We clearly explain what data we collect and how we use it

Your Control

You have full control over your data and privacy settings

What Data We Collect

We collect only the data necessary to provide and improve our service

Account Information

Data you provide when creating and using your account

Email address and username
Profile information (avatar, banner)
OAuth data (Discord, Google, Patreon)
Payment information (processed securely via PayPal)
Two-factor authentication data

AI Character Data

Information about your AI characters and interactions

Character personalities and descriptions
Character training data (not used for AI model training)
Generated images and content
Discord integration data
Usage statistics and preferences

Technical Data

Information about how you use our service

IP address and location
Browser and device information
Usage patterns and analytics
Error logs and performance data
Credit usage and billing data

Communication Data

Information from your interactions with us

Support tickets and messages
Feedback and surveys
Email communications
Discord server interactions

How We Use Your Data

We use your data responsibly to provide and improve our service

Service Provision

To provide, maintain, and improve our AI character platform

AI Training

To improve character responses (your messages are not used for AI model training)

User Experience

To personalize your experience and provide relevant features

Security

To protect against fraud, abuse, and security threats

Communication

To send important updates, support, and service notifications

Analytics

To understand usage patterns and improve our platform

Important: Your Messages Are Private

We want to be completely transparent about how we handle your conversations

Your Conversations Are Not Used for AI Training

We do not use your messages, conversations, or interactions with AI characters to train our general AI models. Your conversations remain private and are only used to provide responses for your specific character interactions.

Character Training Data

When you provide training data for your AI characters (personality descriptions, example conversations, etc.), this data is used only to improve that specific character's responses and is not shared with other users or used for general model training.

Data Security

All your data is encrypted and stored securely. We implement industry-standard security measures to protect your privacy and ensure your conversations remain confidential.

Data Sharing & Third Parties

We do not sell your personal data. Here's when we may share information

When We Share Data

Limited circumstances where we may share your information

Service Providers

Discord, PayPal, Patreon, AI model providers (OpenAI, Anthropic, Google, Meta, etc.)

Legal Requirements

When required by law or to protect rights

Business Transfers

In case of merger, acquisition, or sale

With Consent

When you explicitly agree to share

What We Don't Share

Your personal data is never sold or shared inappropriately

No Data Sales

We never sell your personal information

No Marketing

We don't share data for marketing purposes

No Tracking

We don't track you across other websites

No Unauthorized Access

We protect your data from unauthorized access

Your Privacy Rights

You have control over your personal data and privacy

Access

View and download all data we have about you

Update

Correct or update your personal information

Delete

Request deletion of your account and data

Export

Download your data in a portable format

Restrict

Limit how we process your personal data

Object

Object to certain types of data processing

Data Security

How we protect your information

Technical Safeguards

  • End-to-end encryption for sensitive data
  • Secure data centers with 24/7 monitoring
  • Regular security audits and penetration testing
  • Multi-factor authentication for admin access
  • Account lockout protection against brute force

Organizational Measures

  • Employee training on data protection
  • Access controls and role-based permissions
  • Incident response procedures
  • Regular backup and disaster recovery
  • Privacy by design principles

Questions About Privacy?

Contact us if you have questions about this Privacy Policy or your data

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